A crisis that disrupts habits
The health crisis has suddenly accelerated the digitalization of businesses . How do we communicate? SMS, a direct and immediate means of establishing contact , has made the daily lives of many people in France easier, not least the Government, as it has played an essential role in the fight against COVID . Therefore, sms French medtech players are more involved than ever and are proving their effectiveness in times of crisis .
Stores were closing, the population was confined, companies were preparing to experience a difficult and unprecedented bulk sms master period (Black Friday, winter sales postponed…). Stripped of their strong points, it was necessary to find a way out .
SMSthe ideal tool for the digitalization of points of sale
Fac with the ne for physical distancing , the digitalization of stores has intensifi. To counteract the closure of physical stores, it was necessary to find an alternative that would allow maintaining contact with customers .
SMS was the ideal tool . Thanks to easy-to-set-up campaigns through our can be used by any organization platform. Therefore, very attractive costs and high opening rates compar to other means of communication , many people have taken the plunge. Why shouldn’t you do the same?SMS Each French person receives an average of 10 A2P (Application To Person) messages per month. These messages sent by companies to their customers are a key element in the digitalization strategies of customer relations. The health crisis has accelerated the shift to digital in consumer data companies. SMS How has the use of communication via been affect? SMS To answer this question. Therefore, our services have analyzmore than 170 million messages sent via our mobile messaging routing platform between
How does it work?
For the company: Just contact us to define your needs together . If your business requires the creation of a point of contact between your customers and your employees, mobile masking is the most suitable solution .
For the customer: Once the action has been performed on the company’s app or website (order a meal through Ubereats, book a taxi on Uber). Therefore, the customer can be contacted by the company. For the example of the delivery driver. The customer is then called via a randomly assigned number with a limited duration .